Data Protection Officer
Published under Rule 9 of the DPDP Rules, 2025
Data Protection Officer (DPO)
A Data Protection Officer (DPO) has not yet been formally appointed by VYNTRA.
Under Rule 9 of the DPDP Rules, 2025, a DPO must be appointed and their contact details published. Until a DPO is appointed, all data protection queries, grievances, and data subject requests are handled by the VYNTRA support team.
Contact Information
Support Email (handles DPO queries)
vyntrahrms-support@swedana.in
Response Time
Within 48 hours of receipt
Grievance Redressal Process (Rule 14)
Submit Grievance
Submit your grievance via the dashboard, email, or this page.
Acknowledgment
We acknowledge your grievance within 48 hours.
Investigation
Our DPO investigates the grievance thoroughly.
Resolution
We resolve the grievance within 90 days as required by Rule 14.
Escalation to Data Protection Board
If you are not satisfied with our response or if we fail to resolve your grievance within 90 days, you have the right to escalate your complaint to the Data Protection Board of India (DPBI) established under Section 18 of the DPDP Act. You may also file an appeal with the Appellate Tribunal under Rule 22 of the DPDP Rules, 2025.